cancel
Showing results for 
Search instead for 
Did you mean: 
ZincLeadAlloy
Explorer
Status: New Idea

Puerto Rico is recognized by Meta as part of the US and I have in fact participated of the referral program before. Why then do I get an "unavailable in your area" error? 

 

I'm not using any VPN or anything.

Screenshot_2022-09-02-19-38-11-11_e4424258c8b8649f6e67d283a50a2cbc.jpg

6 Comments
ZincLeadAlloy
Explorer

I find this highly unethical...

ZincLeadAlloy
Explorer

Still looking for help.

MetaQuestSupport
Community Manager
Community Manager

Hey there! That's not an experience we want to hear for our customers. We'd love to help you with this.

 

Can you please PM us So we can ask for some account information without sharing it in the forums. We look forward to hearing from you.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

BeanBurritoAlt
Honored Guest

I cant find Puerto Rico on the check in https://www.meta.com/checkout/

AliceinVRworld
Meta Quest Support
Meta Quest Support

Hey there @BeanBurritoAlt! Meta Support is always looking for more places to add in the future. Apologize this is not part of the supported countries however, love the idea! 

Rexxkoh
Honored Guest

Did you get the help I'm trying to get help on this I got pay for a referral game but with the headset the ineligible country massage pop up, this is bull because if I referred someone and they bought your product it was because I referred them this is just a way for meta to not pay