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Home has stopped

Bzigy33
Level 2

Ok so I bought a oculus go and have set it up and every time I try to make an avatar it says oculus home has stopped. After that I factory reset my oculus and tried again and it said oculus home has stopped again. What can I do to make my oculus go avatar

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there Bzigy33! We want to help iron out these issues you are having with Go. First off, we want you to plug in your Go headset and make sure it is connected to WiFi. Then make sure the headset software is fully up to date. If Oculus Home is still crashing, please send us a PM or click HERE to contact us by email or chat, and we'll investigate further. Thanks!

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there! We want to check in and see if your Go issues have been resolved. Please let us know if there's anything else we can do to help.