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Octulus Go Remote

randyholman1164
Honored Guest

Really have not used our Go much now the remote won't link with headset. Changed battery and watched you tube on how to reset but still won't link. Any ideas? it might have 15 hours on it total.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there! Here are some troubleshooting steps you can try:

  • Check the inside of the controller for any dirt, grime or parts that look like it might be severing the connection.
  • Press and hold the Oculus button and back button until the controller LED blinks and then fully lights up to re-pair the controller.
  1. Unpair and re-pair your Oculus Go controller:
  2. Open the Oculus companion app on your phone.
  3. Tap Settings from the bottom menu.
  4. Tap the headset you currently have paired.
  5. Tap Controller, then tap the controller you currently have paired.
  6. Tap Unpair Controller.

We hope this helped! If you still have any issues please feel free to submit a support ticket and we will see what options are available for your situation! 

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