Thank you for getting back to us.
Allow me to make the automated refund process for the Oculus Go more clear for you.
You must request the refund within 3 days of purchase and must have less than 30 minutes of play time in the game.
you do not request the refund within 3 days of purchase and/or have
more than 30 minutes of game time, you will not be eligible for an
Let me know if you have any further questions.
Kindest regards,Oculus Support