As I looked upon the previous details, I would like you to try
to Factory Reset the device and check if you still receiving the same message
or not? Follow the steps given here to Factory Reset the device:
To perform a factory reset using your phone:
Open the Oculus app on your phone.
Tap Settings in the bottom menu.
Tap the headset connected to your phone.
Tap More Settings.
Tap Factory Reset and then Reset.
Another with overheating issue. Fingers crossed is just software..
this is the exact System Alert I Get after 30 mins 50 mins of use and started happening a couple weeks ago. had to get the picture from another source because i never thought of taking a picture of it but this is the exact same message
I got that Same message today, and my Quest 2 is only 2 days old, it was after 15 Minutes playing Asgards Wrath.. waiting for support to resolve now.
Hi, I am getting the same message about overheating. I just opened a ticket so we will see how it goes. I bought the unit a day after Christmas so I am guessing it is out of warranty at the store. Question, if I do a factory reset, would I lose all the games?