01-08-2020 03:10 PM
02-06-2020 03:02 AM
MrBMT said:
Should_be_Blue said:
MrBMT said:
If Link previously worked for you and you're using v13 Quest software and the v14 PTC PC software, give this a try, it fixed it for me.
I gave it i tried 2 times...as i mentioned: PTC V14 also does not working. With PTC V14 i can activate Oculus Link, but it stopped working immediately.
You didn't mention anything about changing the Encode Resolution Width through Oculus Debug tool, so I'm not sure where you "mentioned" it?Either way, if you get kicked back to the Oculus Home screen a few seconds after activating link, as I mentioned in my post that's a different issue.This would only help if you already had Link working properly all the time before the update; based on your post history, it seems you did not.Being kicked back to the Quest Home screen is generally a sign of a dodgy cable, or not enough power being sent through the cable. If you're using a USB A to USB C cable, you might want to consider connecting it to an active extension cable which you plug in to an external power supply, or connecting it to a powered USB 3.0 or higher hub.
02-06-2020 03:12 AM
02-06-2020 03:32 AM
MrBMT said:
That sucks then, the v14 PTC update just seems to be pretty bad in general at the moment and lots of people seem to be having some issue or another with it; here's hoping they fix the issues including whatever is now causing yours before they make it a non-beta release.If you haven't already, I'd advise you to submit a support ticket to see if there's anything the support staff can suggest to fix it for you.
I am in contact with support staff since yesterday. Well last advice
was to uninstall my security and leave pc defenceless for hoping to get
V13 for PC.
02-06-2020 03:50 AM
02-06-2020 06:23 AM
02-06-2020 06:53 AM
02-06-2020 06:54 AM
iTesla8 said:
Not sure how you people get v14 because when i did update it went like this.
02-06-2020 07:27 AM
02-06-2020 07:40 AM
02-06-2020 08:43 AM
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.537 {!ERROR!} [RemoteHeadset] matchCount != kVirtualDeviceCount
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.749 {!ERROR!} [xrstreaming] VolumeControl::findDevice() Headphones device not found
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.749 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.749 {!ERROR!} [xrstreaming] VolumeControl::initialize() can't find virtual audio headphones!
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.749 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.749 {!ERROR!} [RemoteHeadset] Failed to create volume control. Result=-1002.
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.749 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.757 {!ERROR!} [xrstreaming] WinUsb_WritePipe(handle:0x0000000000000000, ep:255, len:1024) failed: (6) Das Handle ist ung�ltig.
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.757 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.757 {!ERROR!} [xrstreaming] sendHaptic failed with 13 (Stream terminated? Failed to write schema to topic: I/O error)
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.757 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.757 {!ERROR!} [xrstreaming] Failed to send haptic: -1002
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.757 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.777 {!ERROR!} [xrstreaming] Reference to topic is NULL in enum XrspResult __cdecl XrspTopicWrite(struct XrspTopic *,const void *,unsigned __int64): topic
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.777 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.777 {!ERROR!} [xrstreaming] XrspTopicWrite(sliceTopics_[sliceIndex], &header2, sizeof(header2)) failed with reslut=6 (topic does not exist).
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.777 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.777 {!ERROR!} [xrstreaming] failed to send frame. result=-1002
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.777 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.783 {!ERROR!} [xrstreaming] Failed to process frame. result=-1002
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.783 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.938 {!ERROR!} [xrstreaming] getAudioControl failed on 0 call with 13 (Stream terminated? Insufficient data returned to read schema: I/O error) after reading 0
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.938 {!ERROR!} [xrstreaming] getAudio failed with 13 (Stream terminated? Insufficient data returned to read schema: I/O error)
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.938 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.938 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.938 {!ERROR!} [RemoteHeadset] Error getting audioControlfrom session. Result=-1002.
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.938 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.960 {!ERROR!} [RemoteHeadset] Error getting hands from session. Result=-1002.
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.960 {!ERROR!} [xrstreaming] getTracking failed with 13 (Stream terminated? Insufficient data returned to read schema: I/O error)
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.960 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.960 {!ERROR!} [RemoteHeadset] Error getting hand skeleton data chunk from session. Result=-1002.
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.960 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.960 {!ERROR!} [RemoteHeadset] Error getting tracking from session. Result=-1002.
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.960 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:38.960 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:39.105 {!ERROR!} [xrstreaming] failed to initialize session when calling sessionWillInitialize: unknown error (21)
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:39.105 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2020-02-06_17.19.14.txt] 06/02 17:37:39.231 {!ERROR!} [RemoteHeadset] matchCount != kVirtualDeviceCount