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Air link crash when i open online game

darcoppi
Level 2

Hello,

Today I started using airlink on my oculus quest but i had some issues. As a first application I open vrchat and every time there was a loading airlink was freezed during it, In the lobby the game was fine but when i enter in a lobby with other players airlink crushed and when I came back I was stuck in the floor and I was forced to close the game. So i decided to try a game that was offline and Airlink was fine it never crash. At the end I think this is a problem of my wi fi, there are some way to resolve this problem or i need to use oculus link with online games?

Thanks for the help

2 REPLIES 2

darcoppi
Level 2

I'm using a wifi 5ghz and my computer is connected with ethernet, on the computer i do 100mbs in download and upload

 

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello, please open a support ticket with us here and we will be happy to assist you, Thanks!