09-22-2021 04:55 PM - edited 09-22-2021 05:18 PM
After updating the Quest 2 to version 33, when I launch Airlink and attempt to load a title in the library (Half-Life Alyx for example) it remains at the "loading" screen in the headset, yet the game does launch on my computer.
Then the computer displays a "We can't find your headset. Please connect your headset" message but the Oculus desktop app shows that it is connected.
Thought I would ask here before entering a ticket.
Edit : I can play if I launch through the Steam VR app, can't launch it through the AirLink Home screen.
11-07-2021 04:14 PM
Have you found a fix? For me it launches the game on the screen of my monitor and i hear the music but the game wont start in the headset. The only way for me to do it is if I open steamvr manually first
11-08-2021 07:53 AM
No, it is still the same. I can only launch titles in the Steam VR environment. I suppose it is not a huge deal, but it is a little annoying that I can't launch through the Air Link home environment.
I did not attempt to uninstall / re-install the Oculus desktop app to see if that would fix it.
Kev
11-08-2021 07:59 AM
Mhmm okay, it just annoying that when you start steam VR, it doesnt put u in the home unless you open and close a game, it leaves you in the weird void lol
11-08-2021 08:04 AM
Oh, I do get to the Steam VR home when I launch it (sometimes it seems to take a while).
Edit: Ahh, I don't know if I've tried to launch Steam VR right after attempting to launch something through Air Link which is putting you in the "void." I guess it is just easier to automatically launch Steam VR first and then whatever game you want.
I believe that I can launch the Steam VR app directly through the Air Link home..... will have to verify again.
Kev
12-02-2021 02:51 PM
Just got my headset yesterday and am having the exact same issue. Any chance you figure out a way to resolve it?