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App Library

benjjackson
Level 2

My games and app all show up on my oculus companion app, but on my headset whenever I turn it on I look into App Library, nothing is there and whenever I try and access any of my games through oculus store it just says that there was an error

 

oculus please answer and help out because this is very frustrating 

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there, @benjjackson we completely understand your frustrations. Your apps should be viewable everywhere, and we are going to do our best to make sure that is corrected for you. This issue has been resolved previously by doing the following:

  • Reboot your headset
  • Log out then back into the mobile app
  • Make sure your phone is paired to your headset

We hope this helps, but if you need further assistance please submit a support ticket with us so we can look into this further. 👍