Hello, recently, I have no image at all, suddenly (no big shock or anything) but the sound is there ... and as luck would have it, I had bought on amazon, and this happens to me a day after the end of the Amazon warranty (the 31st day). I did everything (restart, etc ...), nothing helps. Do you have an idea? Does the oculuc guarantee cover me?
Your warranty is with Oculus, not Amazon (Amazon just have a returns policy). In most locations I believe Oculus warranty should be at least 12 months. Raise a support ticket with them on: https://tickets.oculusvr.com/
jeanfrancois, where do you live? Only asking because of your name. In the US, most electronics are covered by a 90 warranty against defects, but you do need to take it up with manufacturer.
Bonjour, I’m pretty sure you will have a 12 month warranty with Oculus. I had to return my Rift last year & it was almost a year old... but still under warranty.
I have this prblem to, and it just happend recently. My cousin have a oculus to and he pass me is headset and same problem. So the problem is sofware !