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Blade and sorcery nomad saying purchased but not in library

RuinedPieces101
Explorer

I  bought blade and sorcery nomad on the quest, and it says that it is purchased, but for some reason, when I go into my library, it doesn't show up. I've tried rebooting, factory resetting, and rebooting, but nothing seems to work. Can someone help me out with this problem 

5 REPLIES 5

bentoemanuel
Explorer

Try going into the store and download the game. It does not show up in your library unless you have it installed

I did that, but now it is stuck on a loading purchase (going around in a circle)

Try waiting a bit, or reinstalling it.

its been going on for a day now and it won't even install 

@RuinedPieces101 Yeesh, sounds like quite the issue there. 

 

Your next best bet would be to probably request a refund to see if you can re-buy then play the game? 

 

In order to request a refund automatically, you may want these steps:

  1. Open the Oculus Mobile app on your phone.
  2. Tap Menu in bottom right corner.
  3. Tap Settings.
  4. Tap Purchase History.
  5. Select the content you'd like to request a refund for.
  6. Tap Request Refund.
  7. Follow the on-screen instructions to request your refund.

 

If that doesn't seem to work, you might want to hit up the support team for either Oculus or Blade and Sorcery: Nomad.

Sometimes it's okay to be a little Bing Chilling