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Cable link between quest 2 and laptop not detected by oculus app

Jackal_Mango
Level 2

So im certain im able to run the games i want to play through a wire stream from my laptop to my VR, but the app doesnt detect the connection despite the computer showing popups that the quest 2 is connected to my laptop, so im not really sure what to do. 

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there, Jackal_Mango. We appreciate you informing us of your cable link issue. It sounds like there's a connection error. We know this can be a pain, so let's get started!

 

We have some questions for you:

 

  • Has the cable worked before?
  • What type of cable are you using? 
  • Is your laptop compatible? 
  • What troubleshooting steps have you tried so far?

 

You can use this link to check your Laptops compatibility. Collecting these details will help us determine a solution for the issue!