I've had issues with purchasing games on my new Quest 2 I purchased since mid-November 2020. So the logical thing was to go through Oculus customer service and tell you I've had nothing but frustration and no resolution!
I purchased my Quest 2 through Costco.com and had it sent to my UPS store mailbox for my in-home business to prevent porch pirates around the neighborhood during the holidays. Oculus customer service advised that I can't purchase games because it's listed as freight delivered. I've had to send in a copy of my driver's license, invoice of purchase and have been back and forth for over two months. I told them that it's no different than if I have a USPS P.O. Box!
How has my Quest 2 delivered to my P.O. Box at a UPS store a preventative from purchasing games?
Anyone? Please any ideas or help! All I want to do is play my damn games!!!
My conclusion at this point is Oculus customer service platform via emails is entirely worthless! The fact that I can't talk to a human being is asinine!!