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Can't log out of oculus because somebody else is logged in

DeadlyAmaryllis
Level 2

So I just bought an oculus quest at the pawn shop, but when I got it home, I found out somebody else was still logged in. Is there any way for me to log them out so I can put my account onto it?

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello @DeadlyAmaryllis, you will need to factory reset the headset from the headset itself, you can find the steps here.

Notes:
Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset.
Performing a factory reset won't remove content you've purchased or downloaded from your account.