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Cannot cast to TV (Chromecast)

martinlest
Level 3

This worked OK last week, but had a chat with Oculus Support yesterday and had to factory reset my headset (Quest 2). May be a coincidence, but now, though I've reset everything to how it was, when I go to Sharing and try to cast to the Home TV, I get an error saying "Casting/Live-streaming error. Casting has stopped..." TV is on and Chromecast open!

 

Any idea what the problem is? Been Googling for ages to no avail... All on the same network, and as I say, it was OK the previous time I tried.

 

Thank you.

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there. This does not sound right and we want to help fix this casting issue with you. Please submit a ticket and a member of our team will get back to you as quickly as possible. We look forward to hearing back from you!

For some reason, best known to my TV, PC & Oculus Quest, casting to the TV via Chromecast is working today. Did the same setup as yesterday AFAIK... Well, so much the better. Thanks..