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Cannot pair left controller/ blinking white light

souber09
Honored Guest

My left controller suddenly stopped working. I have unpaired and paired, Reset the oculus, and Changed the batteries; it still will not pair. It continues to blink white over and over.

 

Is there a solution for this??? Frustrating!! 

1 ACCEPTED SOLUTION

Accepted Solutions

Heyo there! Seems like there may be a slight error. 

 

As for controller pairing issues, we do suggest reaching out to our Support team where we can take a further look into some available options.

 

The reason for the 1 on 1 would be to gather required sensitive information privately! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

27 REPLIES 27

musashiudon
Honored Guest

I don't have a solution but I'd like to say this same issue happened to me out of nowhere a couple days ago. It suddenly said tracking lost and I assumed the battery needed to be changed, well, no matter how many batteries I tried nothing solved it.
Searched the various solutions that worked for some people like un-pairing the controller and re-pairing in he oculus app... the update appears to be successful, restart headset, no avail, it returns to the constant blinking mode. Even when the headset is off, it's forever blinking.
I factory reset my headset twice and... no dice there either.

 

I've never dropped or thrown or spilt liquid on the thing, the battery compartment looks fine, cleaned it, alas...

 

If this is a recent software update issue, I sincerely Oculus addresses it and makes a fix so the headset can recognize the controller again...

 

I tried for 5 hours, maybe 6, and at this point I'm tired.
It's maddening. 

Yup I did all the exact same things. Also it says the the firmware is updating and that it was successful but then still doesn't pair. This is absolutely ridiculous to say the least. 

I was having this issue and my controller started blinking the SOS code.  I finally got it fixed by unpairing it and then while repairing it and the app telling me it was updating the firmware I held down the Oculus and y button at the same time until the controller blinked and vibrated and then paired. Then  I turned off the Oculus and let it sit for a while turn it back on and it was working fine. This was after several days of going around in circles trying to take the battery out unpairing, re-pairing, updating firmware Etc.

Well it worked for a couple hours then just randomly unpaired again. I got it to pair back up and it worked fine until I sat the oculus down for a while, went to play som more and it was unpaired again and this time wont pair again... What a PITA

Heyo there! Seems like there may be a slight error. 

 

As for controller pairing issues, we do suggest reaching out to our Support team where we can take a further look into some available options.

 

The reason for the 1 on 1 would be to gather required sensitive information privately! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I have the same issue and i need it to work quick for an NFT exhibition starting... monday, how can I get a quick help please?

Hello! We see you mentioned having controller problems. That is not good at all. We understand that you want to get back into the action as soon as possible. So don't worry, we've got your back. Let's see what we can do to get this sorted out for you.

 

 

Try these steps below:

 

  • Remove the batteries for 30 minutes. 
  • Clean the controller port
  • Swap out the old batteries for new ones.

 

 

That should take care of your problem. If you are still having problems after completing those steps, please open a support ticket here so that a specialist can investigate further and get this resolved. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

LittleGremlins2304
Honored Guest

Same I haven't played my vr for over 6 months because of this

 

Hey there! I do advise you get connected with our Meta Store Support if the steps above did not help! I can assure you the agents can get you back on track as soon as possible! Just click here!

We are all mad here.