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Cannot pair

Anonymous
Not applicable

 Oculus quest 2 keeps asking for the five digit number and after I enter It is says can't connect 

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there, athankar! Pairing the headset with your companion app is essential for ease of use and we are determined to get you to that level of convenience! Here is an article about headset pairing issues and how you can solve them. Additionally, if this is your initial set up, you can try rebooting the headset by holding the power button for 30 seconds. Hope this helps! 🙂