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Cannot set Developer mode on Oculus Quest 2

rick.carrick.14
Level 2

I have looked at the links to set Developer Mode on the Quest 2 however When i open the Oculus App on my andriod phone its different to the one in the video ... I click on Devices then it connects WiFi to the headset  and i ony have Advanced settings theres no options in there to set Developer Mode..

 

The version of the Oculus App is from the Play Store and its version 133.0.0.1.71

Is there any earlier version of the app i can get and download or any help to setting up Developer mode

 

Thanks

R.

 

 

 

11 REPLIES 11

Buddyfriendvr
Level 2

Hey did you verify the account with a cc or phone number? If yes we have the same problem! Did you allready fix it?

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there Rick.Carrick.14, thanks for reaching out. We see you are having issues where you cannot see Dev mode in your Quest 2 settings. Usually this issue stems from not having a Dev account created yet. To create a Developer account, you must create an organization. This video here will show you how to create an account. This next link is where you can create your Dev account: here.

 

After creating your account, try enabling Dev mode in your mobile app settings, then restart your Quest 2 device and it should be there in your settings. 

rick.carrick.14
Level 2

Hi

Yes I've created an Dev account and had my email verified (by phone number)

Restarted my head set and it still not appearing in devices / headset settings / advanced settings

Please can you advise further

Regards

Rick

Hi

Yes I've created an Dev account and had my email verified (by phone number)

Restarted my head set and it still not appearing in devices / headset settings / advanced settings

Please have you any advise 

Regards

Rick

Rick I wrote with the Support from Oculus the Name of the Support waAljune Ollero. We wrote about 1h. The only thing that they say is like restarting phone restarting the quest the pc... or reinstalling re-login all of that but I will get a update per E-Mail in a few days. I saw a few other peaple with the problem so yeah I think Oculus has to fix that with a update. 

Hi

I was in contact with the support guy called Zack, He confirmed my email and account is verified, i told him ive rebooted my headset and phone and its still not showing....  His last reply was "hes going to look at this issue a little bit further and Oculus will reply back within 24 - 48 hours..

Hes hoping they have a solution

 

Regards

Rick

Alright, thanks for that information. We have discussed this issue with our colleagues and it seems on October 21st, a change was made to the Dev accounts. Basically, those with a Developer account will need to access their Dev profile and add a valid Credit Card to their account. 

 

As we communicated in October 2020, all developers are required to verify their developer accounts as part of our ongoing effort to provide a secure platform. Developer accounts not verified by October 21, 2021 will lose access to Developer Mode. Developer verification applies to all new and existing individual developer accounts.

To verify your developer account:

  • Go to https://developer.oculus.com/manage/verify

    • If prompted, login with your Oculus Developer account

  • Verify your account with one of the two following options:

    • Confirm your mobile number via SMS two-factor verification, or

    • Add a payment method to your account

More information about Developer Verification can be found in our policy and FAQ section.

Sure but we added a phonenomber erverver it says you only need that or a cc so we need both to slove the issue? or how can I understand the message

 

Jansi87
Level 2
 
Hi, you have to enter your credit card details. I had the same problem.