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Cant link my used Quest

king6924
Level 2

I bought a used Quest and when I trie to link it, I get the message thet the unit already is linked to another account! Can not get a hold of the seller... please help!

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @king6924 please factory reset the Quest. Thanks!

 

Notes:

  • Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset.

  • Performing a factory reset won't remove content you've purchased or downloaded from your account.