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Constant disconnecting

plaguings
Level 2

So I've had my quest 2 for quite some time and I've always been able to do oculus link just fine(mainly with beat saber) but as of recently, no matter what I get disconnected. I do use a third party cable but the same cable works fine for other people that also have it. It shows up as usb 3.0 but it disconnects on both mine and my brothers computer with both of our oculus'. It can't be specs, which I though it was at first cause I only have a 960 which likely isn't supported but the same happens on his 2070s. On the other hand the oculus link works perfectly fine on USB 3.0 without any disconnects, the only problem is that my computer can't handle oculus link on USB 2.0. If you know of any ways I could fix this please help, I only really enjoy playing through oculus link.

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello, please open a support ticket with us here and we will be happy to assist you, Thanks!