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Controller not pairing

Level 2

I have not even had my headset for longer than maybe one or 2 months and my right control just absolutely refuses to connect. I have searched for hours on the internet for solutions and all of them have failed.  In the app it does not show the firmware or name for my controller but it does let me pair and unpair it. No matter what i do it will not actually pair to my headset…. I am extremely upset because i sunk a pretty penny into this device and i take extremely good care of it. It should not have broken this soon! What can i do to fix this !!!!???