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Cooling fan not working

beefanman
Level 2

I don't know why, but I was playing VRchat on my Oculus Quest with Oculus link and I took it off to go do something. Once I put the headset back on an error message popped up saying that my cooling fan wasn't working properly.

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey, please click here to submit a ticket so that we can look into this. Thank you!

Ok so I believe either the fan isn't working as good as it was, or it was a false detection. After I had gotten the message I restarted my headset. After I restarted it I played some games and so far my headset has had no overheating issues nor abnormal behavior. I think I need to take no action, like sending it in to get repaired. If I have any other overheating issues I will update you guys on the form, otherwise my headset needs no action taken.