cancel
Showing results for 
Search instead for 
Did you mean: 

Defect controller and not reaching service

ElChupacabra666
Level 2

My left controller get not connected anymore.

Battery went empty during game. I replaced but headset didn't find left controller.

I restarted, tried to reconnect the controller and restarted again. Several times. Without success. 

I opened a claim because of warranty but didn't got any Feedback.

There is also no service number or similar to reach. 

What can I do? 

1 REPLY 1

AreUSure
Level 2

Hello!

Try to set up your headset and controllers as a new device in the oculus app. 

Add new device and set it up, it will ask you to pair your controllers, it will work.