10-26-2020 09:36 PM
10-28-2020 05:38 AM
10-29-2020 09:16 AM
10-29-2020 09:35 AM
10-29-2020 12:02 PM
We're aware of an issue where Oculus Link fails to connect compatible laptop models to Quest.
From your headset, you may briefly see a black screen before being returned to your Quest home. On your computer, within the Devices tab, you may consistently see an orange "General device problem" error.
When entering this state for the first time, sometimes you will also see a notification on your PC: "Hardware Notification: Something went wrong and Oculus Link stopped working".
We've isolated this issue to laptops that use NVIDIA GeForce GTX 10xx series notebook GPUs and are actively working with our partners to get a fix in place. Until a more permanent fix is ready, restarting your PC can often fix the issue temporarily.
If you're still having trouble with Oculus Link after restarting your computer, please \for additional troubleshooting.12-09-2020 08:30 AM
01-05-2021 09:54 AM
01-07-2021 05:38 PM
Sadge.-. said:
Every time I try to connect my Quest 2 to my VR Ready laptop via usb c -> usb c, the pop up in the headset where I have to click "Allow" disappears too soon for me to click Allow and it doesn't connect. Anyone have any ideas?
01-22-2021 11:29 AM
03-04-2021 12:05 PM
This perfectly worked for me. Thank you!