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Downage with library

gaming_soul
Honored Guest

Is anyone experiencing loss of games in your library and account info not working either?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Uh-oh, gaming_soul! It looks like you're experiencing a glitch with your account/library. Don't worry though, we got you! Please complete the following steps to view the games in your library:

 

1) Sign out of your account on your phone 

2) Turn your headset and phone off for 5 min 

3) Turn your headset and phone on 

4) Sign back in and make sure the headset is paired

 

Then voilà! If you need further assistance of any sort please feel free to PM us or submit a support ticket. https://metaque.st/Support

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, that you must be signed into the community first to send us a private message.

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