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Elite strap broke not hardly been used. I see a lot of people have had this issue. Has there been a

vicdayle
Level 2

The elite strap broke on the left side of the headset.  This has hardly been used disappointed and frustrated with the quality.  We just purchased our third headset between the lack of family sharing and defective quality really disappointed please rectify this quickly

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello there, This is not what we like to hear!  please go to Oculus Support and provide them with all your account info and also a picture of the elite strap. An agent will be happy to assist you in order to get you back to gaming.