07-09-2021 11:30 AM
My quest two just updated (without even giving me a prompt to update it) and all my games are gone. I can’t even redownload them as there’s not button in the store to do so.
07-09-2021 11:46 AM
All mine are gone too. Cant install anything either
07-09-2021 11:48 AM
I just got my oculus today it updated on first start up and i cant install anything on it
07-09-2021 11:50 AM
Just updated to version 30. All games gone
07-09-2021 11:51 AM
Same thing here. Updated my Oculus an hour ago, and all apps are gone.
I connected it to the phone, bus still nothing.
The storage space seems occupied, but is not being recognized by the system.
Thank you Mark!
07-09-2021 11:57 AM
Same issue here. I sent a ticket in to Oculus but I expect it'll take a while to get a reply, if at all
07-09-2021 12:05 PM
Same here. Last night everything was great. This morning, my Quest 2 turned into a brick. All apps suddenly gone, can't download anything. (It spins forever.)
07-09-2021 12:06 PM
Also, BTW, I tried a factory reset and it didn't work.
07-09-2021 12:07 PM
Throwing in that I've got the same issue, quick update on my headset when I turned it on this morning and now I don't have access to any of my apps. I can see they're all associated to the account logged in, it's even recommending me DLC for the Beat Saber game on my headset that I can't play. Wtf?
Does anyone know what the actual issue is? From what I've read it seems to be some sort of issue where Facebook / Oculus has to verify the people that own the apps before they can play them, and that system/server is having issues if I understand it right.
I haven't had good experience with Oculus Support in the past so I really hope we don't have to go that route 😕
07-09-2021 12:14 PM
same for me