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Games missing after update

Burning_Horizon
Level 2

My quest two just updated (without even giving me a prompt to update it) and all my games are gone. I can’t even redownload them as there’s not button in the store to do so.

34 REPLIES 34

DonnaCx
Level 2

Same here - very annoyed!

pavel-aps
Level 2

Same for me

DAL422
Level 2

Same here, apps all missing.

Lailoken
Level 3

Update from customer support:

This is a bug. We all have to wait "one or two days" then try again...

sweetanewor
Level 2

Same here. All apps gone, but memory is occupied 

on a Friday night, that’s going to be fun. 

Thanks for this. I have exactly the same problem since my Quest updated hiesterday evening...

Library "seems" empty, but if I connect my quest to my PC through Sidequest, I still can see the GameFiles.

So I'll wait for an Oculus Patch.....

bobbyleone1234
Level 2

Same here. Sent out a ticket assuming it was something I was missing since we JUST bought our oculus quest 2  days ago and last night were dealing with major internet problems (separate issue.. I think).

 

DimmaDont
Level 2

same. its been a few weeks since ive played my oculus, this is a shame, but i'm glad i'm not the only one. I tried using Voice command to take me to games and that doesn't work.  And I've tried factory resetting, and that also didn't work. 

TheBladeUk
Level 2

Same for me