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Gorilla Tag wont install

BlitzGod437
Level 2

Something happend with gorilla tag that wouldn't let my play so I tried Uninstaller then reinstalling but won't let me install it again. And the weird thing is my sister's account has gorilla tag just fine but mine doesn't and I have the owner account

11 REPLIES 11

OculusSupport
Community Manager
Community Manager

Hi there! Try power cycling your Quest headset (power off completely then turn back on) and re-connect to your WiFi. If the problem persists past this, click here to submit a ticket. Thanks!

when i click download it dowloads and then when its finished it says dowload again

 

intent.hex
Level 2

did u manage to fix it in the end?

 

Same with me. I hope oculus will respond with something besides power cycle because that didn’t help.

Tage123983
Level 2

Same for me

Hello! I tried to contact support but it says select product what do I do there?

SonixVR
Level 2

When i hit download and when it finishes downloading it says download and when i go to notifications it says installation failed

 

 

same

 

did you find a way to make it work?