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Guardian not activity on Quest 1 version 20

madmandrew
Honored Guest
Just updated to version 20.0.0.431.509.242741604

it's stuck on stationary and either quick menu or in settings option for guardian mode does nothing.  Also adjust height option also does nothing.

Please fix I'm stuck like 3 feet taller then I should be in all games.  In games that don't have a manual height adjustment it's unplayable.
2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager
Hey, do you find that this problem is unchanged if you test your Quest in an entirely different play area? If so, you may need to try performing a factory reset on your Quest to resolve the issue. Should that not work, please click here to submit a ticket so that we can look into further options. Thanks! -Kassidy
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Diu9lee
Honored Guest
hi
i have same problem that nothing happen when click the guardian to boundary.