cancel
Showing results for 
Search instead for 
Did you mean: 

How to fix a bricked oculus

red_enderman11
Honored Guest

My oculus is bricked and wont turn on what can I do

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @red_enderman11!  We hate to hear that your headset isn't turning on. That's definitely not a way to have fun in VR!

 

First, we have a couple of troubleshooting steps for you to try:

  • Attempt to charge the headset for 2 hours.
    • You should be able to see the LED on the side turn on when it is charging, and it will turn green when it is fully charged.
  • If your headset doesn't appear to be charging, please try the following as well:
    • Charging from a different outlet.
    • Using a different charging cable.
  • Make sure you are holding the power button for a few seconds to turn on the headset.
  • Try to see if you can open up the boot menu to reboot your headset:
    • When your headset is turned off, hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
    • Reboot your headset from that menu.

 

If you are still having trouble getting your headset to turn on, we'd suggest submitting a support ticket to our team here. They'll be able to take a closer look, maybe give you some advanced troubleshooting, and look into the options we have to get you back in the game!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Get Help
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset
Tips and Tricks: Help with Pairing your Meta Quest
Trouble With Facebook/Instagram Accounts?