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In Quest 2, the Oculus Link is no longer working.

fumibon
Level 2

In Quest 2, the Oculus Link is no longer working.
It doesn't recognize it as VR, it just gives me a white screen like in a movie theater and then blacks out.
What can I do to fix this?

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello Fumibon, what we can do to try to fix this is making sure the cable is connected properly with a working USB 3.0 port. Uninstalling the Oculus software from your PC, and then reinstalling it. After that, perform a reboot of the headset. Also, the Quest 2 does have the Air Link feature that allows you to wirelessly connect your Quest 2 to your PC using a secure Wi-Fi network. You can learn more about it in an article I have attached HERE.

If you keep having an issue with the white screen we invite you to reach out to us HERE