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Is this normal?

DIANAINFINITE
Honored Guest
I just got a new quest pro, not even a month old. And right out of the box, I wasn't able to stream my gameplay to my app on my phone. I've also just bought a cable that's able to connect my pc to my quest for the link but it didn't work on mine. It said it couldn't find my quest when I connected it? So then I tried my bf's computer and it just keeps telling him to restart his computer. I just want to know if this is a common issue because I still have time to return and exchange for a new one.
1 REPLY 1

enigma01
Trustee
What’s a Quest Pro?

Regarding streaming to your phone, is both the phone and headset connected to the same WiFi network?

Can you please let us know what the specifications are of the computers you’ve tried to get Link working on, do they actually meet the recommendations specified by Oculus? What cable are you using? 

It may be the issues are not with the Oculus headset itself.