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Issue with controllers when using Air Link for Oculus Quest 2

lentinant
Level 2

Just got my brand new Oculus Quest 2, and decided to test out Air Link. I think I'm using best practices for this setup - PC is connected to router with cable, Oculus Quest is connected to router using 5G WiFi connection. Visuals and sounds seem to work just fine, along with head movement tracking (although with small hiccups once in few minutes). However, movement of controllers seems to be very stuttering/laggy - position does not update smoothly, as if they are updating their position not as often as they should. Moving closer to router (being literally in 1.5m away from it) did not help.

 

In case my hardware is important for issue, my specs are i7-9700k, RTX 3070, 32 Gb DDR4 3200Mhz.

 

Any tips?

1 ACCEPTED SOLUTION

Accepted Solutions

lentinant
Level 2

Stange enough, the solution to my issue was performing factory reset of my router. After reset, controllers no longer lag, and general performance is as to expect from Air Link.

View solution in original post

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @lentinant! If you haven't already, please open a support ticket with us here and include the log files from your system so we can look into the issue further. Thanks!

lentinant
Level 2

Stange enough, the solution to my issue was performing factory reset of my router. After reset, controllers no longer lag, and general performance is as to expect from Air Link.

View solution in original post