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Issue

ethandavis_2006
Level 2

Hi I have a game on my Oculus and it has began to update but it is stuck on installing and it has been stuck on installing for many days I have got more than enough storage for the update and my Wi-Fi couldn’t be better can anyone help me with this issue

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey ethandavis_2006,

 

We know that having the ability to play content is increasingly more fun than patiently waiting for the game update, we have some steps that may remedy this situation. 

 

  • Check for updates on the headset.
  • Uninstall and reinstall the application.
  • Reboot your headset.
    • Turn off your headset.

    • Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.

    • Use the volume buttons on your headset to highlight Boot Device. Use the power button to select it. 

Reply to this thread if you need any further assistance. We are always here to help!