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Kick out / crash to Home

zerpixelung
Level 3
I own the Quest since round about a week and while playing Beat Saber I got this issue 3 times. Suddenly the Quest's home room / screen appears (the room with your menu bar and screen in front of you where you start your games for example). The game didn't crashed. I can switch back and it starts within the song at the last position. I had this issue also one time at Beat Saber's menu where you select a song. Of course I'm 100% sure that I didn't pressed the home button on the right controller by accident. I don't think this is a tracking related thing because the Touch Controllers work fine.

I got that problem only with Beat Saber so far. Any ideas? Have someone spotted the same strange behavior?
6 REPLIES 6

Spuzzum
Level 9
You say you didn't touch the home button, but it sounds exactly like what happens when you do. It's hard to tell when you have a headset strapped to your face though. Do you get the popup asking if you want to exit or continue?

zerpixelung
Level 3
If I pressed the Home button by purpose I got your mentioned popup. If the bug happens I appear directly in the main room. No popup. When I start Beat Saber again I appear at the last position. Can be inside the middle of a song. I also did a factory reset but got the same issue again.

Today I replaced the Quest. I'm curious if this strange behavior happens again.

Spuzzum
Level 9
That's definitely strange. I've heard of Beat Saber crashing, but not sure if you jump back in where you left off or not.

Vhenzor
Level 3
Got this problem 2 or 3 times too.

Spuzzum
Level 9
OK, I had this happen to me as well, but I was using Virtual Desktop.

zerpixelung
Level 3
I found a couple of threads at Reddit where Quest owners reported about same or very similar issues. The issue in this thread happens most times for me: https://www.reddit.com/r/OculusQuest/comments/d3ialh/05_seconds_of_loading_screen/
There I posted the troubleshootings I did.

In other thread users wrote that this issue appears since the last Quest update.

This issue is also mentioned in Oculus's Uservoice: https://oculus.uservoice.com/forums/921937-oculus-quest/suggestions/38611624-fix-the-crash-to-home-b...

By the way I have the same issue with the replacement unit as well.