Hello, My Right controller is not working, It is flying away and staying there the only thing I can do are buttons and rotate, I cant play most VR Games, cause I'm forced to be left handed and alot of games dont have that, and you mostly need both controllers, The left controller used to not work but now it kinda moves away a bit but barely noticeable, I have to move my right controller enough or else it will float away and get stuck.
Do you know how to fix this?
Note: These fixs dont work
Unpair then repair
swapping the batterys
hand tracking then go back to controllers
And no it isnt my camera cause hand tracking works fine.
(Device quest 1)
Hey VrRiftTime, thank you for getting back to us and letting us know more about what's going on. We still recommend turning off hand tracking to see if there's any improvement with your controllers.
We definitely want to get to the bottom of this with you, so we just wanted to ask a few more things.
You can also try to test various different lighting levels in your play area to check if it affects the tracking issue.
Also, have you submitted a ticket about this issue before?
We really appreciate your patience, and thank you so much for all of the troubleshooting steps you've tried already. While we wait for your response, we'll continue to look into further options to help!