06-05-2021 04:53 PM
Hello, My Right controller is not working, It is flying away and staying there the only thing I can do are buttons and rotate, I cant play most VR Games, cause I'm forced to be left handed and alot of games dont have that, and you mostly need both controllers, The left controller used to not work but now it kinda moves away a bit but barely noticeable, I have to move my right controller enough or else it will float away and get stuck.
Do you know how to fix this?
Note: These fixs dont work
Replacing Batteries
Unpair then repair
factory reset
swapping the batterys
hand tracking then go back to controllers
And no it isnt my camera cause hand tracking works fine.
(Device quest 1)
06-05-2021 05:09 PM
@VrRiftTime wrote:Hello, My Right controller is not working, It is flying away and staying there the only thing I can do are buttons and rotate, I cant play most VR Games, cause I'm forced to be left handed and alot of games dont have that, and you mostly need both controllers, The left controller used to not work but now it kinda moves away a bit but barely noticeable, I have to move my right controller enough or else it will float away and get stuck.
Do you know how to fix this?
Note: These fixs dont work
Replacing Batteries
Unpair then repair
factory reset
swapping the batterys
hand tracking then go back to controllers
And no it isnt my camera cause hand tracking works fine.
(Device quest 1)
Its a battery contact issue in the controllers i had this problem alot but it adjust the springs and reseat the batterie's it will correct itself.
it was corrected for the quest 2.
06-05-2021 05:26 PM
In my experience there's two situations where this can happen with the Quest 1. The first is when the batteries get low. It would start at around 30% charge for me. Might be a battery contact issue, don't know. For me at least putting in fresh batteries would always fix the issue if this was the case. The other time was when my play space had gotten too dark to properly track the touch controllers. That mostly happened when I'd spent an extended period of time in VR and the sun had started going down without me noticing. Thus a room which had previously had ample light was now getting dark. The fix here was generally to turn on the lights. Of course, when both issues cropped up at once it was rather annoying.
06-06-2021 05:14 PM
I tried replying but it made me sign in.
The right controller is always on 100% it lowers slowy unlike the left controller which is normal
06-06-2021 05:17 PM
But the the controller never turns off i can still rotate and press buttons when it stops tracking.
09-10-2021 07:46 PM
We are having the same issues with our right controller. None of the solutions shown here work. Has anyone found a fix for this problem?
09-10-2021 07:49 PM
they dont work for me either, i acidently pressed solved, and i don't know how to get rid of it. i've found nothing on reddit, here, etc.
09-11-2021 01:30 PM
Hey VrRiftTime, we wanted to jump in and see if we can offer some assistance with this. Would you mind sharing a bit of information so we can try to get to the root of this issue?
We look forward to hearing back from you so that we can get to the bottom of this with you!
09-11-2021 04:39 PM
Hey there, if you still need assistance, please let us know. We're here for you!
Also, you can click here to create a ticket. You can let our support team know what's been happening, and all that you've tried so far to get this to work for you.
09-11-2021 07:01 PM
Hand tracking works fine, so i don't see how the trackers could be the problem, the headset trackers, even after updates it still happens, and it still kinda happens to the left but barely and it always comes back after like 2.5 seconds or if moved im pretty sure, But the right controller just flys out of action straight away