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Lost Email and Pin

mongoose14
Level 2

Hello,

Im trying to reset my pin but in order to do so i need my email to access the email you guys send to reset the pin. The email on my account is no longer active so i cant get into it. 

Thank you for your help ! 

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there @mongoose14! We can definitely help you change the email on your account so that you can also reset your PIN. In order to pull up your account and make any changes, we'll need to gather a bit of info from you first. In order to protect the privacy of your info, we'd like for you to PM us so we can help you out with this!

 

To contact us via PM, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're looking forward to hearing from you!