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My Quest home, store, library, etc are broken

rikrikrik
Level 3
i just bought a quest and now have used 5 hours and 3 resets is mine broken? it has been out for a long while i kind of expected it to work out of the box by now
3 REPLIES 3

senseiz
Level 3
Bumping as YET ANOTHER report of the same issue. This is happening to lots of people since yesterday. 

Would be nice of Oculus would address that there is an issue so we're not just sitting around wondering wtf is going on with these $500 devices that don't work properly out of the box. 

My support ticket has been silent after the initial canned response. 

Across here, and reddit I think I've seen a dozen different reports since last night.
Starting to seem like we perhaps all got a bad batch of devices. 

Peikko1979
Level 2
I dond't think it's the device, I've got issues with the app on my phone, too. The home screen is just black.

ezop73
Level 8
I would say (even if English isn't your 1st language ... google translate) be a little bit more descriptive "i just bought a quest and now have used 5 hours and 3 resets is mine broken?" <------------- that tells anybody nothing..

If you think it's a defect unit then contact oculus support and open a ticket (google is your friend)