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My headset lost the game

Hustlegal
Level 2

For some reason I had to reboot my system and I had population one on there that my son had bought and when I rebooted it it was gone and his account was gone too and that's what the game was on so I lost the game

 

2 REPLIES 2

Hustlegal
Level 2

The game system for a while had mine and my son's account on there when I rebooted it my son's account was gone and population one was gone we paid $29.99 for it I don't want my money back I want the game back

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello, so sorry you lost your games after rebooting your device. We'd love nothing more than to get this matter resolved. Using the same Oculus account, you'll just need to re-download all your purchased games again. It wont cost anything because you already purchased it.

 

Let us know if this works. 🙂