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My oculus quest 2 frezeed on loading screen please help me

Mr_Zaba123
Level 2

Help me with my oculus i can't play on this oculus quest 2

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there! Try holding down the power button for 15 seconds to see if you can get the boot menu to appear. If it doesn't, hold it for 30 seconds and your Quest 2 should power off. Then, power it back on. If the problem happens again, click here to submit a ticket so that we can look into this and help you out. Thanks!