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My oculus quest 2 wont connect to the internet only after a few hours of use

Godlyjgirl
Level 2
I just got my oculus on Christmas, after a few hours of using it, it suddenly couldn.t connect to the internet, it kept claiming "Connected No internet". I tried a factory reset many times, and have reset the router, etc but none of these worked. I need a solution to this problem ASAP for i have not been able to play it for 2 days, and im really upset and sad. OCULUS PLEASE FIX THIS PROBLEM, ITS ANNOYING.
4 REPLIES 4

TomCgcmfc
Level 15
If either of you are actually having wifi problems, check with the troubleshooter on the Oculus website.  If you cannot fix this, contact Oculus Support.  Complaining about it here on a user forum is not very useful imho.
9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Q2 w/Air Link, Vive Pro

judymartin47
Level 2
I would love to contact Oculus Support if someone could tell me how.  Cant find a phone number anywhere

Spyder17
Level 5
Submit a support ticket.   https://support.oculus.com/885981024820727/

aguy10
Level 7
They have live chat support. After clicking the submit ticket link or whatever just wait a while till you see green chat icon bottom right and click it.