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My ouclus quest 2 is not changing nor turned on

Sele3m
Honored Guest

Ive tried everything in my power to make the quest 2 turn on or charge. But nothing was working. I even contacted meta support and they say i have to charge it for 2 hours and it will turn on. But that didn’t work. I cant play with my friends, i really need help.

1 REPLY 1

BlueberrieSmoothie
Meta Quest Support
Meta Quest Support

If that didn't work, make sure you reply to the last email from your support ticket to let them know! There may be a few more troubleshooting steps they want you to try, but if nothing works, then chances are they'll look into replacement options for you. That's going to be the best and quickest way to get back in VR if the troubleshooting hasn't worked! Fingers crossed that you get it all resolved quickly! 😁

Make sure you smash that Kudos button!