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My quest's WiFi connection rate became very low after updating

LR_Daring
Level 3

So, it works well before the recent update, the wifi connection rate could reach 866Mbps, which allowed me to stream wirelessly.

Then, I just updated oculus app, and I found that the wifi connection rate became 6Mbps, frequently disconnected.

I tried other wifis, the rate was floating between 450~600+Mbps.

My smartphone's connection rates to those wifis could still reach 866Mbps.

Now I can't play streaming wirelessly.

I tried restart my quest, reset the wifi options....didn't work.

Anyone has the same issue???

5 REPLIES 5

h.r.gargi
Level 7

Same problem here. It started with firmware 30. I see rate going down to 6Mbps and sometimes the Wifi connection gets lost. A message pops up that WLAN is disconected. It reconnects within a few second and it works. Also noticed that sometimes my AirLink connection slows down. It started instantly after getting the firmware 30. Als had some people in my Facebook group reporting the problem and on Reddit.

German Oculus Quest / Go / Link Facebook Group ... join us
https://www.facebook.com/groups/oculusquestgermany/

h.r.gargi
Level 7

I also sent a bug report yesterday.

What WiFi router are you using? I got an AVM Fritzbox 6490 here in Germany.

German Oculus Quest / Go / Link Facebook Group ... join us
https://www.facebook.com/groups/oculusquestgermany/

Ahhh...

Hearing that it's a bug, I can breathe a sigh of relief. I'm using Mi 4A router in China.

Well, guess we'll just need to wait until it fixes huh?

h.r.gargi
Level 7

On Reddit there are more and more reports about this problem now.

German Oculus Quest / Go / Link Facebook Group ... join us
https://www.facebook.com/groups/oculusquestgermany/

Oculus_RyanS
Oculus Community Manager
Oculus Community Manager

Hi everyone, the team is trying to dig further into this and would love to get some extra details. If you're seeing any of this wifi trouble, can you please follow the steps here to gather logs. Then please create a support ticket with those logs and note for us what type of router and wireless mess/access points you might have? Please note in that ticket where in VR you noticed this performance issue coming up as well.