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New oculus quest 2 wont connect to wifi during setup

Level 2

Im trying to set up my quest 2 that i just got, got to the wifi bit and got stuck. I got the mobile app and connected that to the headset but when i try and use that to connect to my wifi it takes ages then says "the wifi connection failed due to issues with hardware" ive tried multiple times, ive turned the wifi off then on again, i tried to use my phones mobile hot spot but that just gets stuck as loading.


TLDR; cant connect to wifi or hot spot during setup


Level 2

Same issue here. We just gave my son one for his birthday and during set up we get Connected to WiFi/ No Internet