11-18-2019 08:55 PM
Solved! Go to Solution.
05-15-2020 11:10 AM
05-15-2020 11:33 AM
05-15-2020 11:37 AM
05-31-2020 01:48 PM
raron said:
My issue was that the Headphones (subtext "Oculus Virtual Audio Device") somehow had been disabled. On Windows 10 it's reachable under "Sound Settings" (right-click on loudspeaker icon in system tray works), then click "Sound Control Panel" from the right-hand side under "Related settings".
07-29-2020 12:56 AM
12-06-2020 12:02 PM
01-31-2021 05:07 PM
Nalin said:
I have no audio on my Quest headset when using Oculus Link. These are all the things I have tried to resolve the issue:
- Reboot PC and/or Quest and plugged things back in in many different orders.
- Restarted the Oculus service.
- Tried different USB ports.
- Tried different USB cables.
- Tried both an active and a passive extender.
- Tried throwing a USB 3 hub into the mix just because, both as the first part of the chain and as the second part.
- Tried with headphones plugged into the Quest and with them removed.
- Tried toggling all the options related to sound that I could find within the software (Devices > Quest and Touch, all those sound options).
- Repaired / reinstalled Oculus software.
- Uninstalled Virtual Desktop Streamer app and its audio driver.
- Changed my desktop speakers from 5.1 to stereo.
- Attempted setting every single audio output device as default in Windows.
- Plugged in my CV1, went through the setup, and then tried piping audio through the Oculus Rift Headphones audio output adapter.
- Reinstalled oculus-driver.exe.
- Opened a ticket with Oculus Support (they told me they won't support beta software, lol)
Is there anybody with the same issue who found a solution? Or at this point is my only bet to wait a year until it stops being beta and Oculus Support actually tries to help?EDIT: I finally got it working after uninstalling the NVIDIA HD Audio driver.
- On your keyboard, press Win+X > Select "Device Manager"
- Open up the "Sound, video and game controllers" node.
- Right click the NVIDIA High Definition Audio driver and choose "Uninstall device".
02-01-2021 03:00 AM
Gmanluigi said:
Uhm, what if there is no NVIDIA High Definition Audio driver to uninstall? cause I don't have one when I check.
02-24-2021 10:18 PM
I ran into the same/similar issue on my quest 2. I couldn't change my playback source to the Oculus Virtual Audio Device because it wasn't listed.
In Windows, sometimes the Oculus Virtual Audio Device can get disabled (likely due to using virtual desktop streamer or something) and not show up in the output source list to choose from. In which case, do the following in windows:
* Open Sound Settings then Sound Control Panel
* You should see the disabled Oculus Virtual Audio device. Enable it.
* Go back to Sound Settings and it should now be visible in the output source list and you can choose it.
Hopefully, that'll help any lost souls who stumble on this post as I did.
04-17-2021 05:28 AM
Even though I found this post after doing some troubleshooting myself and finally resolving in, the method described above works. I had Virtual desktop installed and Oculus was disabled. Enabling Oculus Virtual Audio device solved the issue. Thanks to all contributors and the community. As usual, the most useful information is provided by the community and not by the company reps.