03-12-2021 11:36 PM
My headset says no command whom turn on boot up.
03-13-2021 03:31 AM
my guess would be a corrupt firmware from an upgrade. so thats either RMA it with oculus support, or force reloading one yourself.
03-23-2021 02:22 AM
thank you mate not sure what RMA means
03-31-2021 06:27 PM
I am having the same issue. I can't access to the boot menu to do a factory reset either. Did anyone manage to sort this out?
04-02-2021 06:03 AM
RMA - return merchandise authorization. basically the shop or manufacturer has agreed you should send it back so they can sort it out.
04-07-2021 05:33 PM
If POWER and VOL- isn't working, you could try doing a remote factory reset from the app:
Settings > Oculus Quest > More Settings > Advanced Settings > Factory Reset
As far as I know, that's the only way to fix it.
10-23-2021 08:46 PM
That's what I currently have.
No Command. Purple Light Blinks. Cannot get into POWER & VOL-.
Tried reset deleting it from profile, but since it's not connecting to WIFI that won't exactly do anything.
Talking to support - but no word on how to RMA yet...
11-13-2021 08:05 AM
For most people, holding the power button for 10-15 seconds gets it to reboot as normal (worked for me as well).
12-18-2021 05:06 PM
But even if you can boot by holding the power button, does this error indicate a problem with the firmware? Reason I ask: getting massive stuttering inside games and I have this error.
12-31-2021 03:16 PM
This happened to me, so I went upstairs to find out how to fix it on my laptop, then when I went back downstairs to try and fix the problem, my oculus just started working as normal. No "no command" message at all, just my oculus telling me to confirm my guardian boundary. So, I guess my oculus just fixed itself.