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Occulus Quest Controller not responding in Game

napauleon7
Level 2

Hallo i have been playing my occulus quest for about 6 months now and about three weeks ago i was playing Rec Room and my left controller started drifting, it works well on all other games but it will not let me move forward in recroom please help 

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there napauleon7, thanks for reaching out! We definitely understand how frustrating controller drift can be, but not to worry, we'll get it fixed!

Before we proceed further, here's some troubleshooting steps you can try to alleviate the issue:

- Try removing the batteries for at least 30 minutes, then re-adding them. (This will perform a soft reset of the controllers.)
- Also, try unpairing and re-pairing the controllers using the Oculus app.
- Ensure the tracking cameras on the headset are clear of fog or debris using a dry microfiber cloth
- Reinstall the application in question.

Please let us know if any of the above steps alleviated the issue. if not, please let us know and we'll continue trying to find other solutions.
Cheers!