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Oculus Link Issues

SnensDeFnop
Level 2

When I try to connect oculus link, I usually get stuck at a black screen with the three loading dots or I get notifications that make it seem like my headset is being connected and disconnected repeatedly. When I don't, I just get terrible frame rates, both in games (echo arena, squadrons) and the oculus home, and sometimes my computer or game crashes. My computer also seems to think the connection is USB 2 instead of USB 3 despite the fact that I'm using the recommended Anker USB 3 cable.

 

Link and games were working fine when I first got the computer, so I don't think performance is a problem, but since then it's somehow stopped working. I've reset the computer a few times since and had the hard drive replaced. The computer I'm running link on is an Asus ROG Zephyrus G14 laptop (AMD Ryzen 9 4900HS, NVIDIA GeForce RTX 2060 Max-Q, 16GB RAM).

 

Any ideas as to what might be causing my problems?

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